Privacy policy

At Duzore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website, https://duzore.shop/.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment-related information
• Order and purchase history
• Device and browser information
• IP address
• Cookies and similar tracking information

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders
• Process payments and prevent fraudulent transactions
• Provide shipping and delivery services
• Communicate with you about your order
• Respond to your questions and customer support requests
• Improve our website, products, and services
• Personalize your shopping experience
• Send promotional or marketing communications, where permitted by applicable law
• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Duzore may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide relevant advertising.

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of our website.

4. How We Share Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processing providers
• Shipping and delivery partners
• Website hosting and e-commerce service providers
• Analytics and marketing service providers
• Fraud prevention and security services
• Government authorities or other parties when required by law

We do not sell your personal information in exchange for money.

5. Payment Information

Payments made through our website are processed by third-party payment providers. Duzore does not directly store your complete payment card information unless otherwise stated. Payment providers handle your information according to their own security and privacy policies.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Opt out of certain marketing communications
• Withdraw consent where consent is the legal basis for processing

To exercise your rights, please contact us at support@duzore.shop.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Duzore does not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate authorization. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations. Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.