Shipping policy

Thank you for shopping with Duzore. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, https://duzore.shop/.

1. Order Processing

After you place an order, we require time to process and prepare it before shipment.

Processing Time: Typically 1–3 business days

Please note that processing times may vary depending on product availability, order volume, weekends, and holidays.

2. Shipping Time

Once your order has been processed and shipped, estimated delivery times may vary depending on your location and shipping carrier.

Estimated Delivery Time: Typically 7–15 business days

In some cases, delivery may take longer due to factors beyond our control, including:

• Shipping carrier delays
• Customs clearance
• Severe weather conditions
• Holidays
• High shipping volumes
• Other unforeseen circumstances

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Destinations

Duzore currently ships to selected countries and regions. Shipping availability for your location will be shown during the checkout process.

We reserve the right to update or modify our available shipping destinations at any time.

4. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on factors such as:

• Delivery location
• Product weight or size
• Shipping method selected
• Current promotions or offers

Any applicable shipping cost will be clearly displayed before your order is confirmed.

5. Order Tracking

Once your order has been shipped, tracking information may be provided by email, where available.

Please allow some time for the tracking information to update after your order has been shipped.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review your shipping address before placing your order.

Duzore may not be responsible for orders that are delayed, lost, returned, or delivered to the wrong location due to incorrect or incomplete address information provided by the customer.

7. Delayed or Lost Packages

While we work with shipping partners to ensure timely delivery, delays can occasionally occur.

Duzore is not responsible for shipping delays caused by circumstances beyond our reasonable control, including carrier delays, customs procedures, weather conditions, or other unexpected events.

If your package appears to be lost or significantly delayed, please contact us at support@duzore.shop, and we will do our best to assist you.

8. Customs, Duties, and Taxes

Depending on your shipping destination, your order may be subject to customs duties, import taxes, or other fees.

Any applicable charges are generally the responsibility of the customer unless otherwise stated during checkout.

Duzore is not responsible for delays caused by customs clearance procedures.

9. Multiple Packages

Depending on the products ordered, product availability, or warehouse locations, your order may be shipped in multiple packages.

If this happens, you may receive separate tracking information for each package.

10. Order Cancellation or Changes

If you need to cancel or change your order, please contact us as soon as possible at support@duzore.shop.

We will do our best to assist you. However, once an order has been processed or shipped, changes or cancellations may not be possible.